We aim to dispatch all orders within 1–2 working days. Once shipped, your parcel will be sent via Royal Mail 24 Tracked, which typically delivers within 1–2 working days. You’ll receive tracking details as soon as your order is on its way, so you can follow its journey right to your door.

Yes, you can return your item if it’s in its original, unused condition with tags within our return period. If you’d like a different item, size, or colour, we kindly ask that you return the original item for a refund and place a new order for the one you want. This ensures quicker processing and helps avoid delays or stock issues.

Yes, customers are responsible for the cost of returning items unless the item arrived damaged or incorrect. We recommend using a tracked service to ensure your return reaches us safely. Once we receive the item in its original condition, we’ll process your refund promptly.

Unfortunately, we’re unable to change or cancel orders once they’ve been placed. We aim to process and dispatch orders quickly to ensure fast delivery. Please double-check all details before completing your purchase. If you no longer want your item, you’re welcome to return it once it arrives in line with our returns policy.